Q: Why do I have to transfer my website? What does web site migration consist of?
A: The website migration service available at Masry Host is absolutely free of cost and involves transferring all your website files, databases and emails from your current provider to your brand new hosting account with us. We will also update all the configuration settings required for your web sites to be fully functional on our ultramodern cloud hosting platform.Our technicians are completely capable of moving any type of site. With years of practical experience behind their backs, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–made application with lots of custom libraries is as easy as transferring a simple WordPress weblog.
Q: How long will it take for my site to be moved to your platform?
A: While we cannot give you a precise time interval, because there are lots of variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our best to transfer your web site within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: Do you need something from me before you begin moving my web site?
A: We’ll require the login information for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: Nope. Your web site will stay available online during the migration. Once everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything is fine, all you will need to do is update your domain name’s DNS settings.
Q: Will my present web hosting provider need to do anything?
A: While we migrate your content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which hosting platforms do you support?
A: Yeah. We support all traditional Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, since we don’t offer Windows web hosting services ourselves.We also don’t support proprietary website building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.