In spite of the fact that the hosting service offered by the different companies is practically identical, every provider has got their own platform with its own modifications and ways to accomplish certain things. For this reason, an info-rich knowledge base would be incredibly helpful both for people with little or no previous experience and for tech-savvy individuals who will sooner or later find out how given operations are accomplished, but will waste some time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users a lot of time and effort. The outcome is gladder customers, since they can easily find the information they require, and less work for the customer care staff representatives, because typically the vast majority of the questions and difficulties that clients have got are already outlined in the knowledge base. If the articles themselves are professionally written and encompass more topics, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting account through us, you will be supplied with access to our thorough online documentation where you will find information on de facto everything connected with our web hosting services. The topics cover anything from how to create an email account on your cell phone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-understand fashion and include exhaustive manuals on how to carry out a specific operation in your Hepsia hosting Control Panel. You can also find information that’s not related directly to Hepsia, for instance one that concerns online applications on your desktop computer. The entire archive of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a specific section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to find out de facto everything related to your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the thorough online help documentation that we have prepared for you. The articles themselves feature generic information about our web hosting services, how-to guides about the various features that you can use, as well as troubleshooting instructions that can help you solve common problems that you might face. The topics that we have covered include practically everything, from uncomplicated things such as how to host a new domain in your account, to more intricate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right-hand side of the page that you are on, whereas the whole article collection can be accessed through the dedicated Help section.