Help and support Channels

  • Video Tutorials
  • Video Courses

  • Our step–by–step video lessons will help you with any task within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Discover the simplest way to work with all the elements of the Web Control Panel by looking at our how to video courses.

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  • Ticketing System
  • A Ticketing System

  • We are online 24x7 to respond to your technical queries. Expect a solution within less than 60 mins after you have submitted the ticket.

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Types of Support

  • Shared Hosting Support
  • Cloud Website Hosting Support

  • If you have concerns utilizing our cloud website hosting services or need more resources for your sites, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Servers Help

  • In case you run into issues utilizing your SolusVM admin interface, or with any of the web apps your VPS has been pre–installed with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • We’ll be on duty around the clock to aid you with any given server management process or to help you improve the existing set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of knowledgeable technicians able to assist you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year long.
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