Customer Support Channels
A 1–hour Response Guarantee
Supplying top notch support promptly is our top priority, so we back up each cloud website hosting plan with a one hour ticket solution guarantee. Once you send a ticket or send us an email, our customer customer assistance staff will try all they could do to present the most acceptable answer to your case and to offer help quickly.
A Top–quality Support Service
Our tech support service is provided by a crew of qualified experts who will be ready to answer your query in a timely manner. You are able to speak with the technical support crew by launching a help and support ticket from your Web Control Panel or by sending us an email. On working days, you can also call us on the phone or take advantage of the live chat option.
An Intuitive Help Section
The Control Panel gives a complete knowledge base that is included in all parts. In each section, you’ll find a Help press button that will load for you a selection of step–by–step guides on how to apply a selected function or carry out a particular action. Furthermore, we have made mini seminar movies to help you get a better idea of the Control Panel’s interface.