Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Control Panel you can find an in–depth Help Center section offering a ton of help articles and frequently asked questions. They are contributed by our support team of well–trained technicians. Just fill in your question and our smart system will offer you the most appropriate answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how to fix a common issue associated with your cloud website hosting account. You can find the video tutorials in the Help section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 help desk service and a 60–minute ticket response guarantee. Our professional techs will be online 24–7 to respond to your enquiries and to take care of any problem that you might possibly encounter. Simply submit a tech support ticket from the Help section and we will reply back to you quicker than you can say Jack Robinson.