1 hour ticket response
Prompt support is our topmost priority and this is why we’ve got a team of well–trained support engineers who are eager to offer a quick response to any question that you could have. Just send your helpdesk ticket from your Web Control Panel and we’ll get back to you within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute response time.
An Outstanding Help Desk Support Service
Our techs possess substantial experience in the cloud website hosting world and are practiced enough to offer a rapid solution to your problem. If, however, the problem at hand is not within the competence of a technical support engineer, the support ticket will be sent to a developer or administrator for additional investigation.
An Intuitive Help Center
In the Web Control Panel you will find an easy–to–browse Help section where you can get quick hints on how you can use our services. You can find the answers to your inquiries in our F.A.Q. repository, find more details in the web hosting account administration articles or check out our instructional video tutorials.